CJN Auto

A Dealer Management System (DMS) for brands entering the Thai market

From a lead on your website or LINE to booking, vehicle delivery and after-sales service — one system where head office and showrooms see the same data.

Talk to the design team For IT teams →

The customer journey it covers

Interest

Web · LINE · showroom · events

Test drive

Appointments · demo fleet

Quotation · booking

Promotions · finance · deposit

Allocation · delivery

VIN · PDI · registration

After-sales

Service · parts · warranty claims

Problem 1

Leads are scattered across LINE, the website and Excel

Each salesperson keeps their own list. Nobody knows who is following up whom, and the same customer gets called twice.

Problem 2

Vehicle status and bookings disagree between head office and showrooms

One car gets double-booked, or a car exists but nobody knows where it is until someone phones around.

Problem 3

OEM reports are assembled by hand every month

Bookings, deliveries, stock and claims are pulled from several files before going to the manufacturer — slow and error-prone.

What it covers

The whole journey from lead to after-sales, rolled out in phases

Start with the sales work you need now, then switch on the next parts when the business is ready — without migrating data between systems.

Phase 1

Leads and opportunities

Leads captured automatically from web and LINE
Assignment, follow-up, test-drive scheduling
Campaigns and lead sources

Phase 1

Quotations and bookings

Models, colours, options and published price lists
Promotions and finance terms
Bookings, deposits and customer documents

Later phase

Stock and allocation

Every vehicle by VIN, status and location
Allocation to bookings, no double-booking
Demo and showroom fleet

Later phase

Delivery and registration

Pre-delivery inspection (PDI) checklist
Delivery appointments, documents and sign-off
Red plates, registration, insurance

Later phase

Service and parts

Appointments and repair orders
Parts, stock and purchasing
Warranty claims and coverage

Later phase

OEM reporting

Bookings, deliveries and stock on the OEM’s cadence
Exports in the format head office uses
Dealer-network reporting

Who it is for

Designed for the importer first, then extended to the dealer network

Importers and distributors of brands new to Thailand

No central system yet, and head office does not mandate one.

EV brands

Customer journeys start online and on LINE more than in the showroom.

Dealers still running on Excel and LINE

Want stock, bookings and service in one place without an enterprise-scale investment.

Talk to the team that designed it

Tell us how sales and delivery run today. We will show where the system takes over, and which parts are ready when.

Book a conversation